We're changing our name to Citizens One Home Loans by August 3. Everything else about your relationship with us remains the same, including our phone number and our team of dedicated mortgage professionals. For further details CLICK HERE.
In case of errors or for information requests, please call our Customer Service Department
Monday - Friday 8:00 A.M. to 5:00 P.M. ET at: 1-800-234-6002 or write to us at:
Attn: Customer Service
P.O. Box 6260
Glen Allen, VA 23058-6260
For a list of our Common Costs and Fees CLICK HERE.
Making Home Affordable Act
CCO Mortgage is dedicated to the home borrowing needs of all of its customers. If you are a homeowner who has been unable to refinance due to decreasing home values, or are currently facing a financial hardship and need assistance with your mortgage payments in order to stay in your home, you may qualify for a Making Home Affordable Refinance or Loan Modification. (Please note: this option is only available to loans that are serviced by CCO Mortgage.) For further details CLICK HERE.
Click Here for information on Home Affordable Foreclosure Alternatives (HAFA)
Click Here for information on How to Avoid Foreclosure Rescue Scams